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Handling A Difficult Customers

Home / All Courses / Handling A Difficult Customers
  • Module 1
    • Getting started
  • Module 2
    • The Right Attitude Starts with You
    • Module 2 Quiz
      10 questions10 min
  • Module 3
    • Stress Management (Internal Stressors)
    • Module 3 Quiz
      0 question10 min
  • Module 4
    • Stress Management (External Stressors)
    • Module 4 Quiz
      0 question10 min
  • Module 5
    • Transactional Analysis
    • Module 5 Quiz
      0 question10 min
  • Module 6
    • Why are Some Customers are Difficult
    • Module 6 Quiz
      0 question10 min
  • Module 7
    • Dealing With the Customer Over the Phone
    • Module 7 Quiz
      0 question10 min
  • Module 8
    • Dealing With the Customer in Person
    • Module 8 Quiz
      0 question10 min
  • Module 9
    • Sensitivity in Dealing With Customers
    • Module 9 Quiz
      0 question10 min
  • Module 10
    • Scenarios of Dealing With a Difficult Customer
    • Module 10 Quiz
      0 question10 min
  • Module 11
    • Following up With a Customer Once You Have Addressed Their Issue
    • Module 11 Quiz
      0 question10 min

Handling A Difficult Customers

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