Skip to content
  • NO MENU ASSIGNED Go To Appearance > Menus and create a Menu
LOGO
Get in touch
  • Home
  • E-learning
  • Services
    • Business
      • Business Performance Coaching
      • Business Process Engineering
      • Project Management
      • Strategy Development and Execution
      • Innovation Consulting
    • Benchmarking
      • Bizmonitor
    • CV Tailoring Service
    • Lean Kaizen Solutions
    • Outsourced Recruitment
    • Six Sigma Solutions
  • News
    • What’s New
    • Conference
    • Events
  • Training
    • Corporate Training
    • Training Locations
    • Training Calendar
    • Training Snapshot
    • Corporate Brochure
  • Course
    • Book A Course
    • Course Catalogue
  • Partner
    • Authorized Training Partners
    • Become a Trainer
    • Become Our Partner
    • Join the Affiliate Program
  • Blog
  • About Us

Customer Service

Home / All Courses / Customer Service
  • Module 1
    • Getting Started
  • Module 2
    • Who We Are and What We Do
    • Customer Service Module 2
      6 questions10 min
  • Module 3
    • Establishing Your Attitude
    • Customer Service Module 3
      6 questions10 min
  • Module 4
    • Identifying and Addressing Customer Needs
    • Customer Service Module 4
      6 questions10 min
  • Module 5
    • Generating Return Business
    • Customer Service Module 5
      10 questions10 min
  • Module 6
    • In-Person Customer Service
    • Customer Service Module 6
      10 questions10 min
  • Module 7
    • Giving Customer Service Over the Phone
    • Customer Service Module 7
      10 questions10 min
  • Module 8
    • Providing Electronic Customer Service
    • Customer Service Module 8
      10 questions10 min
  • Module 9
    • Recovering Difficult Customers
    • Customer Service Module 9
      10 questions10 min
  • Module 10
    • Understanding When to Escalate
    • Customer Service Module 10
      10 questions10 min
  • Module 11
    • Ten Things You Can Do to WOW Customer Every Time
    • Customer Service Module 11
      6 questions10 min

Customer Service

This content is protected, please login and enroll course to view this content!
Prev Customer Service Module 9
Next Customer Service Module 10

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Recent Courses

Media and Public Relation

Developing a Lunch and Learn

Administrative Support

Customer Service

Critical Thinking
All Courses

2019 Sigma Strategic Business Consult Ltd.  |  Privacy Policy  |  Terms of Use  |  Designed by iQ iQuinceSoft

twitter
linkedin
facebook
SigmaStrat uses cookies to improve site functionality, provide you with a better browsing experience, and to enable our partners to advertise to you. Detailed information on the use of cookies on this Site, and how you can decline them, is provided in our cookie policy. By using this Site or clicking on "OK", you consent to the use of cookies. OkNot NowPrivacy policy
Revoke cookies